Our first visit is a breeze!


Getting to know Dr. Mark will be a fun and enjoyable experience for you, your child, and us. We will review your child’s history, and make sure you are comfortable with our procedures and staff. Below are several questions that you may have before your

first visit.


Click on a question!

  • What should I bring on my first visit?

    On your first visit to our office, please bring your insurance card. We will email you a link to fill out our online new patient packet.


    Your insurance determines your coverage.  Any amount not covered by your insurance will be due that day.

  • Do you accept dental insurance?

    We accept most insurance plans and as a courtesy, we will submit your insurance claim for you.  The portion that is not covered by the insurance company is your responsibility and due at the time of service. If payment is not met in full at time of services, then a statement will be sent to you and will reflect a service fee.


    It is a benefit to you to know and understand what your insurance benefits are, including deductibles and co-pays. Regrettably, we do not dictate insurance policies and can only work with them. We will make every effort to help you understand your coverages.

  • What can I expect to pay for

    our visit?

    We would be happy to discuss fees and insurance with parents prior to the first visit in our office.


    Our receptionists will discuss this with you, and answer any questions you may have prior to making your first appointment.

  • My child may be nervous.

    Can you help?

    It is quite normal for children to be anxious about their first visit to the dentist.  Pediatric dentists have special training in helping anxious children feel secure during treatment. Also, pediatric dental offices are designed to make children feel comfortable.

    Dr. Mark and his team will do

    their best to make your child comfortable.  Feel free to let your child bring their favorite comfort toy or blanket.  Team members choose to work in our pediatric dental practice because they enjoy working with children.

  • We have several children and scheduling is important to us.
    Do you run on time, and will you see all my children at once?

    Seeing several children in one family at the same time is never a problem for our staff.  We know that our parents have busy schedules, and we do our best to stay on  schedule at all times.

Dr. Mark is a pediatric dentist, he specializes in the treatment and prevention of dental disease, as well as the overall oral health of children. Through extra years of schooling, training, experience, and certification, a pediatric dentist like Dr. Mark is uniquely qualified to treat the dental needs of infants, children, and adolescents.

A pediatric patient not only has a different dentition than adults but he/she may have specific dental and behavioral needs that are unique to a child. These needs may include orthodontics, dental sealants, fluoride applications or home treatments, or just simply education in oral hygiene. In addition to treating existing dental problems, our office focuses on prevention through patient and parent education. We like to feel that you and your child do not come to our office to have their ”cavities fixed” but rather to prevent them. Our mission is to provide all of the educational tools necessary for our patients to enjoy a cavity-free future.


Learn more about Pediatric Dentistry and Orthodontics at these links:

Our patients and their families make us smile every day.

Give us a Review!

Call us at  920.731.5562


Email us at  staff@ChildrensDentalHealthCenter.com


Stop by our office at

W3132 Van Roy Road

Appleton, WI 54915

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Why Choose a Pediatric Dentist? Dr. Steinmetz’ Orthodontic Smile Gallery Our Team & Office Photos Your Child’s First Visit Office Hours & Policies

Dr. Mark J. Steinmetz  grew up in Kimberly, Wisconsin. He attended the University of Wisconsin for his undergraduate studies and received his dental education at the University of Minnesota.  Dr. Mark completed his pediatric dental training at Children’s Hospital of Wisconsin while studying for his Masters of Science degree from Marquette School of Dentistry in Pediatric Dentistry.  Dr. Mark is a Board Certified Pediatric Dentist.


Dr. Mark is actively involved in area youth hockey.  Not only do his two children play, he was part of a committee that developed a coop girls’ high school hockey team.


He is a supporter of many local charities, including the Down Syndrome Foundation, Juvenile Diabetes and the Fox Cities Performing Arts Center.  He also sponsors many local youth sports teams.


Dr. Mark enjoys photography, biking, playing golf and traveling with his wife
and children.

Meet Dr. Steinmetz

We are Available


Monday - Wednesday 8 – 5

Thursdays 8 - 1

Fridays from 8 til noon

How are Appointments Setup?


Our office attempts to schedule appointments at your convenience and when time is available. Preschool children should be seen in the morning because they are fresher and we can work more slowly with the child for their comfort. School children with a

lot of work to be done should be seen in the morning for the same reason. Dental appointments are an excused absence. Missing school can be kept to a minimum when regular dental care is continued.


Please make every effort to keep scheduled appointments.  Once
an appointment is scheduled, it
is considered confirmed.  If an appointment needs to be rescheduled, a 48 hour notice is appreciated.  There may be a missed appointment charge if 24 hour notice is not given.



In case of a dental emergency please call our main office number at 920-731-5562 for further instructions on how to either reach Dr. Mark or our on-call clinic staff member.

Do I Stay with My Child

During the Visit?


Our goal is to always have you and your child be comfortable at all times during each appointment. We do not mind parents being in the treatment area with their child.

Fee & Payment Policy

We request that account balances be cleared within 60 days of service.  You may use your Visa or MasterCard.  Payment arrangements are available upon special request.

Schedule a Visit Today!


Call us at 920.731.5562

Insurance & Payment Procedures


Dental care for children is an important part of their total health program.
We believe that caring for your child’s teeth should not become a financial burden for you. In the event that full payment is not possible at the time services are rendered, we have some payment methods that may assist you.


If you have dental insurance you are aware that these plans vary greatly.
We will help you review your benefits. For your convenience, we also accept major credit cards.



We are happy that you have dental insurance for your child.  Since there are many insurance companies and they all cover at different rates, it is very confusing for the dental office and the parent to know what insurance will actually pay.  To keep things as simple as possible and less confusing, our office policy is to charge the same fee to all patients so it is as fair as possible.


We will accept payment from your insurance company, but insurance usually only pays a portion of the cost.  Since this portion can range from 25% to 100%, we will give you an estimate of your portion based on our experience working with your company.

This means that after your insurance has paid, you may be required to pay an additional payment or you may receive a refund.  We will be glad to send a predetermination upon request; however, dental insurance companies are currently responding in 30-90 days.


We are pleased to offer electronic billing to our families with dental insurance. With your complete subscriber information, we can electronically bill the primary insurance carrier the same day as services are rendered. In order to successfully process a claim, the following information is necessary: the subscriber's name, address, birth date, social security number, employer, and insurance company’s name and address.

Ways to Schedule a Visit We look forward to your smile!


W3132 Van Roy Road

Appleton, WI 54915


Voted Top10 Kid-Friendly Dentists

 in Wisconsin! - Read more